Communicating via e-mail messages.

Communicating via e-mail messages.

Email, because of its speed, convenience and low cost, is now one of the most frequently used forms of business communication. A 2018 statistic revealed that the average office worker receives 121 e-mails per day. The volume of e-mail has increased by 2000 percent...

A little empathy can go a long way.

Feeling empathy for another person is being able to know what the other person is feeling or going through even though you are not sharing the source of those feelings or emotions at that time. For example, when someone suffers a loss or injures their hand, you can...